Our policy is valid for 30 calendar days from the date of the delivery. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

Product is defective
Product is not as described
Product must be unused
Product must not be damaged
To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Shipping items

Dacobia Xen Blooms LLC

237 Hanbury Rd E. Ste 17,

154

Chesapeake, VA, 23322, USA

support@dacobiagoodlife.com

You will be responsible for paying for the shipping costs concerning the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form, send an email to support@dacobiagoodlife.com or write a letter to

Dacobia Xen Blooms LLC

6919 W Broward Blvd #96 Plantation, FL 33317

Phone No.: +1 833 38 93 206

Email: support@dacobiagoodlife.com

WORKING DAYS / HOURS:
Mon – Fri / 9:00 AM – 6:00 PM (CST)